Privacy Policy

Plug It In Solar (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data we collect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, submit your information via forms, or engage with our services in any way.

1. Information We Collect

We collect personal data that you voluntarily provide, including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Residential address

  • ZIP/postal code

  • Utility bill or electricity usage (if applicable)

  • Communication preferences

We may also collect technical information through automated means:

  • IP address

  • Browser type and version

  • Device identifiers

  • Cookies and tracking technologies

2. How We Use Your Information

We use your data to:

  • Respond to inquiries and provide customer support

  • Send confirmations, updates, and service-related communications

  • Determine solar eligibility and prepare estimates or consultations

  • Improve our website and marketing strategies

  • Comply with legal obligations

3. Legal Basis for Processing

We process personal data under the following legal bases (depending on your location):

  • Consent: You’ve given us permission to contact you (e.g., SMS, phone calls, or email).

  • Contract: To take steps before entering into a contract or perform a contract with you.

  • Legitimate Interests: To improve our services and prevent fraud.

  • Legal Obligations: To comply with laws and regulations.

4. How We Share Your Information

We do not sell your personal data.

We may share information with:

  • Service providers (CRM, SMS platforms, lead management software)

  • Affiliate or partner companies involved in the solar service delivery

  • Legal and regulatory authorities when required

5. International Data Transfers

If you’re accessing our website or services outside the United States, your data may be transferred to, processed, and stored in the U.S. or other jurisdictions. We ensure appropriate safeguards are in place for such transfers, consistent with applicable data protection laws.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and review your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict certain processing activities

  • Withdraw consent at any time

  • File a complaint with a data protection authority

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information only as long as necessary for the purposes stated in this policy, unless a longer retention period is required or permitted by law.

8. Security Measures

We use industry-standard security protocols to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, access control, secure servers, and employee training.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and track engagement. You can modify your cookie settings through your browser.

10. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from anyone under 13 years of age. If we discover we have collected such data, we will delete it immediately.

11. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the site or services after any changes constitutes your acceptance.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

Plug It In Solar, Inc
15013 Califa St, Van Nuys, CA 91411
818-855-8505
[email protected]

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